Contact Us
Last Updated: July 2026
We welcome messages from our visitors and are committed to providing helpful support. Whether you have a question about a game, a suggestion for our collection, a technical concern, or a business inquiry, we are here to help. Please review the information below to find the best way to reach us.
Email Contact
The most reliable way to reach our team is by email:
bby503744@gmail.com
We aim to respond to all inquiries within 24 to 48 hours during business days. For urgent matters, please include "URGENT" in the subject line and we will prioritize your message.
What to Include in Your Message
To help us assist you more efficiently, please include the following information based on the nature of your inquiry:
- For game issues: Include the game name, the browser you are using (Chrome, Firefox, Safari, etc.), your device type (desktop, tablet, mobile), and a detailed description of the problem. Screenshots are helpful if applicable.
- For game suggestions: Include the game name, where it can be found online, and why you think it would be a good addition to our collection.
- For content concerns: Include the specific page URL and details about your concern regarding content on our website.
- For copyright complaints: Please refer to our DMCA Policy for the required information and procedure.
- For privacy or data requests: Specify which right you wish to exercise (access, correction, deletion) and provide enough information for us to locate your data. See our Privacy Policy for details.
- For business inquiries: Describe the nature of your proposal, your organization, and how you envision working together.
Common Questions
Before contacting us, you may find quick answers to common questions on our FAQ page. Topics covered include:
- Whether Qlyee is free to use
- Browser and device compatibility
- How to troubleshoot games that are not loading
- Information about our advertising
- How to request new games
Other Resources
Depending on the nature of your inquiry, the following pages may provide the information you need:
- FAQ — Answers to frequently asked questions
- Privacy Policy — How we handle your personal data and your rights
- Terms of Use — Rules and conditions for using our website
- DMCA Policy — Copyright complaint procedures and requirements
- Disclaimer — Important limitations and disclosures
Response Times
We strive to respond to all messages promptly. Typical response times are:
- General inquiries: 24 to 48 hours
- Technical support: 24 to 72 hours
- Copyright complaints: 5 to 10 business days
- Business proposals: 3 to 5 business days
- Data protection requests: Within 30 days (as required by GDPR)
Important Notice
Qlyee is an online browser gaming platform. We do not develop or directly host the games featured on our website. Games are embedded from third-party servers. If you experience issues with a specific game, we can help troubleshoot, but some issues may need to be resolved by the game's original developer.